Refund Policy
At Oz Fitness, we understand the importance of customer satisfaction and want to ensure that you are completely happy with your purchase. That's why we have implemented a straightforward and fair refund policy.
30-Day Money Back Guarantee
We offer a 30-day money back guarantee on all our abdominal trainers. If for any reason you are not satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund.
How to Initiate a Refund
If you would like to initiate a refund, please contact our customer support team within the 30-day period. They will guide you through the process and provide you with the necessary instructions.
Conditions for Refund
In order to be eligible for a refund, the following conditions must be met:
- The product must be returned in its original packaging, including all accessories and documentation.
- The product must be in unused and undamaged condition.
- The return must be initiated within 30 days of receiving the product.
Refund Process
Once we receive the returned product and verify that it meets the refund conditions, we will process your refund. The refund will be issued to the original payment method used for the purchase.
Exclusions
Please note that our refund policy does not cover the following:
- Products that have been used or damaged by the customer.
- Products that are not returned in their original packaging.
- Products that are returned after the 30-day refund period.
Customer Satisfaction is Our Priority
At Oz Fitness, we strive to provide high-quality abdominal trainers and exceptional customer service. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.